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ProHeat 2X® Select Pet Revolutionary cleaning system with Dual Brushes and Patented Heating System for a clean you can see. Now includes a 6" Pet Stain Eraser Tool.
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Technical Details
- 12 amp upright deep cleaner for carpet, upholstery, and stairs- Built-in heater; 2-in-1 tank; 12 rows of dual DirtLifter power brushes
- Tough-stain, pet-stain, upholstery, and crevice tools; handheld TurboBrush
- Edge sweepers; surround suction; Tough Stain and Pet Formula included
- Measures 19 by 13 by 44 inches; 1-year limited warranty
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By Kimberly Pemrich (PA)
My mother bought this machine, she was so happy with the cleaner until she went to use it the 3rd time in a matter of 3 weeks and it would not shoot water! She is returning it to the store!
By chaztv (the beach, NJ)
I've owned three of these Bissell models over the past four years.
The first (2006) lasted nearly 18 months and about as many carpet cleanings. Eventually the spray system broke. Since it was out of warranty it was not worth getting fixed.
The second (2008) lasted 13 months. Same story, the spray system broke.
The third, this year, last 4 months and 3 carpet cleanings. Under warranty I called Bissell, got the names of two service centers but when I called them they both told me the same thing: Bissell was not going to warrant the spray system unless it was a manufacturer's defect.
Being prudent, I called Bissell and went through a 30 trouble shooting session over the phone. It was grueling. Check this gasket, that gasket, take out the spray nozzles, get an old toothbrush and clean the sprayer, try the hose, re-seat the water tank, re-seat the soap tank, try the hose again, chew some gum, run the machine for a minute, walk on the ceiling for 30 seconds, run the machine and press the spray button for two minutes, check the hose without the attachment, spin your partner loop-de-lou, stretch the hose out, look out the window and wait for a police car to go by, run the machine and try the spray....
When I questioned the Bissell customer service person about the two service centers reporting that the spray system was probably not going to be covered by the warranty, because Bissell apparently doesn't believe spray problems are a manufacturer's defect, they stuck to the company line: we will fix a manufacturer's defect. How about a return? That's up to the store where you purchased it.
Here's my take: I expect a $200 carpet cleaner to work. I expect to fill it with water, put the tank on, fill it with soap, put the tank on, turn on the switch and clean carpet. My position is that all the trouble shooting Bissell made me go through was just to make up for bad design, bad engineering, poor quality parts, etc. This model of machine has a serious spray system issue. It obviously has several points where it fails and Bissell seems to believe it is your problem not theirs.
Don't buy this product, the spray system may last 2 years or 4 months, just to get it work is a problem even if the pump is still working, but no matter what Bissell's support system isn't there for you.
Luckily for me, a brought this product at Costco and they took it back and gave me a full refund.
Though I'm not sure carpet cleaners from other manufacturer's are any better, I know the Bissell is not an option.
Personally, I would pay more for a longer lasting quality product if and when I can find one. I think we need to stop sourcing these products from China.
By R. Funk
After doing a lot of research, I finally decided to buy the Bissell ProHeat 2x Select Pet Upright Deep Cleaner. We have four kids and three dogs, so our carpet gets heavy traffic. Two of the dogs are pups and are still being housetrained, so they are having accidents on the carpet. Assembly was easy, even though I had to call customer service to find out where the screws were. They were taped to the handle. I was looking in the box for the screws. After assembling I filled the bladder with water. Easy to take on and off, filled the seperate tank with cleaning solution and was ready to clean. I pretreated stains with the spot treatment stuff that came with the machine. Turned the machine on and cleaned as suggested, spray forward and backward motion. And then same motions without spraying. I cleaned slowly to ensure maximum cleaning. WOW! The stains disappeared. I cleaned the whole living room and emptied dirty water twice. Yes, it does leak a little on the forward spraying motion, but is sucked all up during the dry motions. I have used professional carpet cleaners and they also leaked the same way. In my opinion, the Bissell did as good as the professional equipment. Cleanup was easy. I emptied dirty water and remaining clean water out of bladder and then rinsed where the dirty water goes. I also, unscrewed the suction shield part and rinsed and used a toothpick to dig out carpet lint. I would recommend buying this machine
By W. Yates (calif coast)
finally got one. it is phenomenal. of course it is a delicate plastic machine, so must be handled with care. if cared for, i can see this machine performing miracles for me for years to come. i have never had a machine vacuum so well, even dry, and it had rescued some of the worst cat pee nightmare areas imaginable. cheers to this machine. light years ahead of the old tank bissell i've had for years.
By Tammy
We are very happy with this item. We have two dogs and regularly vacuum. I was surprised how much hair this machine pulls out of the carpet, although we vacuumed over the area right before using it. It also seems that our allergies are nearly gone, ever since we used it in our bedroom. This machine was recommended to me by a friend and I can only agree.
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